If there was such a thing as a good idea factory, this is where it would sit in Halfords (although no-one here is too proud to accept an idea from anyone in the business – or indeed the competition if it’s good enough). We’re constantly looking at new product developments and new services to offer to our customers in exciting new store formats. However, we do not operate in an ivory tower as we’re responsible for trying things out to prove their effectiveness. That means taking a new product or a new customer service, trialling it, improving it and (assuming it’s the success you thought it would be), rolling it out – each step being rigorously evaluated but at pace.

In Halfords stores today, you’ll see the results of our successes with an increasing range of active leisure products such as camping equipment, the routine fitting of audio and technology products and format innovations like mezzanine sales floors.

On top of this, we have a successful e-commerce offering which we’re building into one strand of a multi-channel customer offering which will keep us as market leader in our key markets.

What will be less visible are some of our other business streams such as insurance replacement. Here we work with some of the UK’s largest insurers to source replacement cycles for policy holders.

You might also be surprised to know we have a number of successful business-to-business offerings such as working with major organisations under the ‘Bikes for Work’ initiative, or working with small and medium sized businesses to provide their vehicle fleets with hands-free kits or satellite navigation systems.

The team consists of a range of professionals from those who analyse the market and research new opportunities (including merger and acquisition options) to those involved in developing the products and services through to UK wide launches.

They have a range of backgrounds, mostly from within retail but what unites them is their creativity, energy and commercial nous. We give them the resources and provide an entrepreneurial environment in which they can do their stuff.

  Current Vacancies.