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The Info Hub

Application:

Don't forget the basics.

  • Make sure your application form is up to date - we'd like to know what work you're doing currently, or what you've done recently.
  • Think about what will impress us.
  • We want to know about your work experience, of course, but what else have you done?
  • Perhaps you've taken part in voluntary work, challenging projects, travel, sports or professional development.
  • Bear in mind which job you're applying for and make sure you tell us which skills you have that closely match what we're looking for.
  • No need to rush. You can save your application in draft form and come back to it, but do note the expiry date for the role as we're unable to accept applications after this date.
  • This might seem like common sense, but make sure you check for spelling mistakes and other errors. And no "txt spk", please.

Online Quiz:

  • Any job at Halfords revolves around being passionate about our customers and providing a great level of service. The quiz gives you and us a chance to see if you are the right fit for a career at Halfords.
  • Find somewhere quiet that's free from interruption to complete the quiz. That will give you a chance to really show us what you think is important.

Telephone Interview:

  • Learn as much as you can about us. You might want to find out more about us by visiting our corporate website or read national newspapers and the business press. We're also on Facebook and you can follow us there.
  • Research the position and the skills and behaviours required. We recruit new colleagues against our core values; have fun, work as a team, be helpful, aim to win, earn trust, inspire others, think customer
  • This gives us an opportunity to have a chat with you in more detail about your experience and how you can make a difference to the team. The interview is fairly relaxed and will typically last up to 15 minutes.

Assessment: (Road Test)

Good preparation is by far the best way to ensure you get the most out of the assessment experience.

Our assessments are another opportunity for you to demonstrate that you have the skills we're looking for. Think of it like this: in an interview you can describe your approach to influencing or decision making, but in an assessment you can actually show us how well you work with other people or how you go about making decisions as you would on-the-job.

When you book your interview you will be informed of which assessment exercises are required for the role you have applied for. Think about the competencies or values that you are being assessed against and how you might demonstrate these in the activities.

  • When you book your assessment you will typically be informed of which values from the above will be assessed for the specific role you have applied for. You can then think about your own experience and particular examples which show how you measure up.
  • Think about how you would structure an answer to a values-based question.
  • These types of questions usually begin "Give us an example of ..." or "Tell us about a time when ..." You should set the scene by providing a brief background to the situation, describe what you had to achieve, tells us in detail how you achieved it, and then let us know what the outcome was.
  • When you answer these questions the assessors are interested in your specific role and actions during a particular situation so make sure you focus on the "I" rather than "we".

Exercises

The following are descriptions of the exercises you may be asked to participate in.

  • Role-Play Exercise. This is used to give you the opportunity to show us how you interact with an individual on a 1:1 basis. The scenarios that are used will be linked to the type of interaction you would have in the role i.e. customers or colleagues, and are used to help us understand how you would approach and resolve a particular issue. You will be given a brief on the day, so there is no requirement to prepare in advance.
  • Road Test - This is time spent on the shopfloor, working alongside one of our colleagues. This gives you a chance to really understand what a working day at Halfords is like - warts and all! You will be expected to help stock shelves, speak to customers and to work as part of the team.
  • Presentation - Typically you will be given a topic to prepare in advance of the assessment. It might be a SWOT analysis or it might be a 30,60,90 day plan for a more senior role.

On the day

  • Pay careful attention to the instructions given to you the by the assessor - The role of the assessor is to support and guide you through the process, so make sure you ask before an exercise starts if anything is unclear.
  • If you feel you have not performed as well as you would have liked in an exercise, then remember we never make a decision on the basis of one exercise alone, so refocus your efforts on performing at your best in the next exercise.
  • If you don't understand the question don't be afraid to ask us to repeat or rephrase it. We'll be happy to.
  • Finally, remember to be yourself. You've got this far and we've really liked what we've seen. We'd just like to see that in more detail.

Confidentiality

Throughout the process your application will remain confidential and we only take references after we have made an offer of employment, and in consultation with you. All the information gathered during the process is recorded and stored in line with the Data Protection Act 1998.

Arrangements for disabilities

If you have a disability or any condition that requires reasonable adjustment, please let us know when we invite you to interview and advise us what arrangements you'll need.

What happens next

We'll let you know our decision as soon as possible after the interviews. Whether or not you're successful, you'll be given the chance to receive feedback on your performance that will help to support your future development. This is likely to be verbal feedback over the telephone.

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Helpful tips - how to apply

Our online application system makes it as straight forward as possible to apply. You'll find all the information you need about the process here too.

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