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Our Behaviours

Our Behaviours

The behaviours that drive us on

What really makes us the UK leader? Our extensive range of products? Our commitment to exemplary service? Our ambition to be expert in our specialist areas? Or the people who bring all of these things to life every day, with confidence, all together, with fun and a smile?

Our people bring the Halfords vision to life every day, maintaining our place in the market and helping us to grow our unique business in our chosen markets.

We’ve delved deep under the skin of what it takes to really live and breathe our values, to define the behaviours that drive success – both for the business and for each person.

Wherever you join us and in whatever role, you’ll be hands-on and approach every task:

With a smile

Whether it’s for the great outdoors, cars, bikes, or just for life.

When it’s great our people ooze energy, enthusiasm and a can do attitude to get the job done...

...When it’s not our people dislike blame, laziness or unconstructive moaning.

With fun

It’s good to enjoy what we do, even when it’s not the best bits of our job.

When it’s great our people are happy, helpful, involved, respectful and genuinely love what they do...

...When it’s not they are grumpy, selfish or lack our team get up and go.

With togetherness

The most important value to us and to you is recognising we’re a team.

When it’s great we have a strong team spirit, provide encouragement and support and have a real family pride...

...When it’s not they purely think about themselves, work in isolation or disrespect other areas of the business.

With confidence

We are good at what we do because we are focused, clear on our roles, open and honest and always learning.

When it’s great our people ooze sincerity, knowledge, open mindedness and a clear and friendly communication manner...

...When it’s not they over complicate, hide behind e-mails, give mixed messages or create confusion.