Taking care of the smooth running of our Logistics centres is a diverse role that includes monitoring deliveries, making sure we've got the right people in the right place to process them, and ensuring delivery of excellent customer service through our stores and online deliveries. Their role also takes in overseeing health and safety, budgets and accuracy.
As you can imagine, it’s a fast paced environment that’s evolving as fast as the needs of our customers. The role changes as much day to day as it does from season to season: seasonal variations and weather fluctuations have to be taken into account whether ensuring there’s enough camping equipment in store for a hot and sunny August, or making sure there are enough bikes to go around at Christmas.
So our Managers live and breathe our behaviours and are proactive, thriving on the pressure of a busy operation. They're strong leaders with an approachable manner and the willingness to listen.
They’re also ‘people’ people who know that our business grows by developing and motivating our colleagues, whether finding new ways to engage with their teams or exploring the right training opportunities for each individual.
Take a look at how our Logistics Managers apply confidence, energy and a one team approach to delivering incredible customer service in an environment where the pace is fast and no two days are the same...