We have a range of training and development opportunities on offer for our Support Centre colleagues.
Every year we work with business leaders to conduct a training needs analysis which forms the training plan, our core development programmes take leaders on a journey, from introducing you to the basics of good leadership and refining and developing these essential skills at each new level.
We offer a suite of development opportunities that focus on the colleague’s individual needs and includes the following topics:
We will also offer a blended learning approach to a range of Business skills, to support our drive for delighting customers and driving innovation, they include short injections of learning against the following topics:
In addition to this, we will also be offering a Leadership Offer, with development activity such as:
For colleagues with high potential we run a talent programme which provides individual tailored development. This programme is aimed at making colleagues really effective in their current role whilst also supporting their career aspirations. The programme covers a wide range of topics delivered in a number of different formats, these include: