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Working in Support Centre


Support centre

The teams at our Redditch Support Centre work with every other area of our business, putting them at the heart of the action and playing a key role in our success and growth. Everyone brings their individual knowledge and experience to work every day, working as one team to keep things moving smoothly.

If you’re willing to  get stuck in, you’ll love it here too. So put yourself at the heart of a dynamic, fast-paced working environment where expertise and focus take people far.

The first thing you’ll notice is how friendly and welcoming we are. And then you’ll see how our open plan offices create a real openness where ideas are shared and inspiration is welcome.

You’ll also find lots of meeting rooms for quieter thinking, and everything you need to take a break and recharge your batteries – including a pool table, canteen and Costa Coffee. Outside, there’s plenty of free parking on site as well as green space to enjoy.


What's right for you?

It takes a diverse and dynamic team to keep Halfords running smoothly and ready for the opportunities that growth brings. What we all have in common is an attitude that gets things done, as well as ambitious plans to be even bigger and better. If you can bring clear customer focus, if you like a challenge and thrive on change, we’ll support you in achieving your own career ambitions. Find out where you fit in…

What goes on in the Support Centre?

Where do we start? The people in our Support Centre represent a wide range of professions and disciplines and they’re all focused on doing whatever it takes to help the people in our stores to deliver for our customers. Why not meet a few of them…

Digital Customer Journey Manager

At Halfords, personal development of colleagues is extremely important and is one of the reasons why I love working here.

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People MI Analyst

The environment is very welcoming and inclusive and lets you be yourself.

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Retail Finance Director

Being successful at Halfords is a lot about having the right attitude – an enthusiastic, can do approach, and generally just getting stuck in!

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Merchandise Planner

What I love about my role is that every day is different; there is always a different challenge!

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Activity Planning & In-Store Marketing Manager

It may be a cliché but the best thing about Halfords really is the people!

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IT Digital Service Analyst

The best thing about working at Halfords is the opportunity to progress, which is incredibly important.

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Category Manager

Everyone in the business works towards the same goals and everyone works together to help us achieve them.

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Customer Support Advisor

It's such a great feeling to work as a part of the Halfords team, and you're constantly learning.

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Customer Support Advisor

You will find that a career with Halfords will develop your people and problem solving skills to a new level.

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