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Working in Retail

 

A few words on retail

What’s in store for your Halfords retail career?

10,000 people in more than 460 stores selling 15,000 product lines makes Halfords the biggest in the UK. How we do it - offering a blend of expertise and exceptional customer service - is what makes us the best.

For us, retail is much more than a transaction. Because it’s the little things that make a big difference for our customers.

They come to us to make their journeys better and easier. And so we become experts in those journeys. Whether motoring, cycling or camping, we make sure they’re fully equipped and ready for the road ahead.

That means being an expert in each specialist area, thinking ahead to offer our knowledge and always thinking about where we can add value.

It also means doing it all with a smile, by working together, being confident about what we know and having fun.

We’ve a passion for learning and are always looking for ways to improve our skills. Colleagues can climb the ladder through our Gears Apprenticeship Programme or, if you want to make the leap to management, we have fast-track leadership development programmes. Find out more about training and development.
 

 

What's right for you?

It takes all kinds to create a customer experience that is uniquely Halfords. Whether you want to get career-building retail experience or are ready to take your skills to the next level, we have opportunities for people who are hands-on, switched on and ready to bring it on:

What goes on in retail?

Meet our hands-on retail team all focused on working the Halfords way: having fun, working together and being confident about what we know.

Annie
Retail Management Graduate

You never know what to expect from one day to the next, which means no day is boring.

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Andy
Auto Fitter

Customers ask for me by name which is nice - I've made quite a few friends!

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Cameron
Customer Service Advisor

In order to be successful at Halfords you need to be someone who constantly pushes forward.

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Jade
Assistant Store Manager

I started as a Part-Time Sales Assistant and now I'm an Assistant Store Manager!

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Jazz
Assistant Store Manager

You don't get on the 30 Best Big Companies to Work For list three years in a row for nothing!

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Kass
Store Manager

I have also grown as an individual and professional and I have achieved the next step on my career plan.

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Sam
Customer Service Advisor

To be successful at Halfords you need commitment and confidence, and the willingness to learn.

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Sumo
Cycle Technician

Obviously, customers come first but we always have a good laugh when we’re working.

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Check out what jobs are on offer