Contact Centre/Customer Support Vacancies
Contact Centre/Customer Support Vacancies
Various roles available
£10 per hour plus performance bonus
A few words on retail
What’s in store for your Halfords retail career?
10,000 people in more than 400 stores selling thousands of product lines makes Halfords the biggest in the UK. How we do it - offering a blend of expertise and exceptional customer service - is what makes us the best.
For us, retail is much more than a transaction. Because it’s the little things that make a big difference for our customers.
They come to us to make their journeys better and easier. And we’re experts in those journeys. Whether motoring, cycling or camping, we’re here to help our customers get fully equipped and ready for the road ahead.
That means being an expert in each specialist area, thinking ahead to offer our knowledge and always thinking about where we can add value.
We have a passion for learning and are always looking for ways to improve our skills. Colleagues can climb the ladder through our in-house training or, if you want to make the leap to management, we have fast-track leadership development programmes. Find out more about training and development.
Check out the out-takes!
What's right for you?
It takes all kinds to create a customer experience that is uniquely Halfords. Whether you want to get career-building retail experience or are ready to take your skills to the next level, we have opportunities for people who are switched on and ready to bring it on:
What goes on in retail?
Meet our retail team who work together to WOW our customers.
Annie
Retail Management Graduate
“You never know what to expect from one day to the next, which means no day is boring.”
Read on
Jazz
Deputy Manager
“You don't get on the 25 Best Big Companies to Work For list three years in a row for nothing! ”
Read on
Kass
Store Manager
“I have also grown as an individual and professional and I have achieved the next step on my career plan.”
Read on
Sumo
Cycle Technician
“Obviously, customers come first but we always have a good laugh when we’re working.”
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Sam
Customer Advisor
“To be successful at Halfords you need commitment and confidence, and the willingness to learn.”
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Andy
Auto Technician
“Customers ask for me by name which is nice - I've made quite a few friends!”
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Cameron
Customer Advisor
“In order to be successful at Halfords you need to be someone who constantly pushes forward.”
Read on
