Halfords

The questions on everyone's lips

• There’s a lot of employers out there... What made you choose us?

  I was interested in the product and wanted to add value to my local team.

• Tell us a bit about your role…

  I am more than just a Fitter. I often get asked about technical products and give lots of advice to our customers.

• What do you get up to on a typical day?

  Everything from complex fits to giving advice and supporting colleagues.

• What’s the best thing about working here?

  Being valued in a small team and helping customers make the right choice - we're much better than the internet!

• Tell us about the training and development...

  I went through the Gears programme and a three-day course. You also need to have the right attitude to learn on the job.

• What's been your biggest achievement?

  Generating lots of repeat business for the store. Customers ask for me by name which is nice - I've made quite a few friends!

• What do you think makes someone successful at Halfords?

  People skills are just as important as product knowledge. You have got to want to help - both customers and colleagues alike.

• And, to anyone thinking about applying, what would you tell them?

  Give it a go! There's plenty to get stuck into.